3 principles to improve human relationships

Relationships between employees, supervisors, and co-workers can be improved immediately. By following three simple principles in your dealings with others, you can put more quality into your work life and that of your employees.

Three basic principles that can be followed to improve relationships between employees, co-workers and supervisors are: Be quick to listen, slow to speak and even slower to lose your temper.

Quick to listen.

Since we have two ears and one mouth, it has been said that we should listen at least twice as much as we speak. Unfortunately, most of us reverse this and we speak more than twice as much as we hear. Listening to another person increases your self-esteem because it shows that you are really interested in them. Listening, however, involves more than just hearing words. If we want to be good listeners, we need to use three pairs of ears “to really hear the total message that is being sent to us. We must listen to the words as they are spoken, but we must also read (see) body language or non-verbal language. communication, and we must feel the emotion of the other person. Therefore, listening well involves ears, eyes and heart. This is not easy, but with practice we can become “total listeners”. In addition to the way we listen, There are two other important rules for good listening: Stop talking and get rid of distractions. Following these two rules will help us focus our attention on the other person. Many times, in a conversation, we are so busy thinking about what to say next that we do not listen to what the other person is saying. As for distractions, it is not easy to get rid of the phone, interruptions, paperwork, etc., but it is a “must” to listen well. Remember also that listening skills can be learned. We can become good listeners through proper training and practice. If we are really interested in people, it will show in our listening habits. We need to work to develop our skills and focus more on the other person than on ourselves. Immediate improvement in relationships with employees and co-workers will be obvious.

Slow to speak.

By focusing on total listening, we can use pauses in conversation to frame our thoughts and plan what to say next. This will improve our communication skills because our words will actually address the ideas or points raised by others. When we do speak, it is not unusual to say more than was actually intended or in some other way create problems for ourselves and other employees or supervisors. But the more we listen and encourage others to speak, the more we learn and the more opportunities we have to improve human relationships by building the self-esteem of others.

Slow to lose my temper.

To say that we should never lose our temper is unrealistic. If we get angry, the important thing is to focus on the behaviors, not the individuals, to focus on “what happened” rather than “who did it!” In this way we can avoid verbally assaulting an employee or coworker and destroying relationships. By focusing on behaviors, we also improve relationships. Please note that we lose our right to “tantrums” when we take on leadership roles. While it is not okay for an employee to have a tantrum or outburst, it can be tolerated. However, it cannot be tolerated in the management ranks.